Front of House vs. Back of House
If you are running a restaurant, there are various factors you have to keep in mind if you want to please your customer. Knowing what a Front of House and Back of House is, is one of the essential factors you can benefit from. Let us get started about the front of the house vs back of the house, with no further delay.
Front Of House
As the name itself indicates, it refers to all the areas of your restaurant that the customer can readily see. It can be the entryway, lobby, or the dining area. You can use the front of the house for marketing purposes by creating unique themes for your restaurant. Keeping the front of the house clean is of utmost importance because it is like the face of the restaurant. Further, it creates the first impression in your customer’s mind, and you certainly don’t want it to be a wrong impression.
Additionally, make sure that the customers are greeted in the best way possible in front of the house areas. Some of the areas that come under the front of the house are the entryway, waiting area, hostess stations, bar, restrooms, dining rooms, and the outdoor seating areas.
- Make sure that the entryway captures the theme you have in mind for your restaurant. Always ensure it is clean and hygienic from the outside and inside.
- If your customers are waiting for long, they will need to use the waiting room. Always ensure that there is enough space to accommodate your customers. Otherwise, it might leave the wrong impression.
- It can be easy to ignore the restroom area, but you have to note that most people who are traveling from one point to another will use the restroom at one point or another. So, ensure there is enough space and cleanliness is in order.
- If your restaurant homes a bar, make it look as alluring as possible. It is one way to make your customers feel right at home.
Back Of House
The back of the house refers to all the areas of your restaurant that are not visible to the customer. Although it is something that happens behind the scene, it is crucial because this is where the food gets prepared. It is also the place where all the managerial work takes place. Even though the back of the house is not visible to the customer, hygiene should be ensured.
Some of the areas that come under the back of the house are the employee area, the kitchen, and the office.
Your employees must be provided with a place to rest, sit, or sleep. If your customers notice your employees having their lunch or dinner in front of the house area, it will leave a wrong impression on the customer’s mind.
First things first, the kitchen should always be maintained hygienically. Make sure everything is as organized as possible to avoid any last-minute mishaps when the order is being served to the customer. The office is better kept away from the employee and the kitchen areas. I hope after reading this, you got enough clarity about what is a Front of the house and what is the back of the house.